Going on holiday this year ? Let’s hope so !
Posted on 19th March 2021 at 17:24
Following the news of the UK Governments lockdown roadmap, TUI are cancelling all holidays from the UK until May 16. Foreign travel could resume from May 17, subject to a UK Government review in April.
The cancellations also apply to departures from Wales, Scotland and Northern Ireland. Holidays departing from the ROI are cancelled up to April 5.
Any booked passengers will be contacted by TUI, who said they will be prioritising holidaymakers in departure date order over the next two weeks. Those with affected holidays will be given choices which will include changing to a later date, a refund credit note, or cancelling with a full refund.
The company have issued the following statement for their customers :
"In line with the UK Government’s latest lockdown announcement, we will not be operating any holidays departing from England, Scotland, Wales and Northern Ireland up to and including 16 May, or any holidays departing from the Republic of Ireland (ROI) up to and including 5 April.
"We will be contacting impacted customers directly, in departure date order, over the next two weeks to discuss their options, which will include amending to a later date with an incentive, receiving a refund credit note with an incentive or cancelling and receiving a full refund. Due to the high volume of customers that are impacted we kindly ask that you wait until you receive the email from us before getting in touch.
"We know our customers are looking forward to their holidays, so to offer continued flexibility and reassurance, we have extended our free changes policy to the end of June. Those due to travel between 17 May and the end of June can change their booking to a later date fee-free through Manage My Booking.
I think the airlines are doing a great job, under such difficult circumstances. How many businesses have hundreds of thousands of customers they are trying to serve and keep happy over these last 12 months or so ???
ON A MORE CHEERFUL NOTE !
All airlines are looking ahead to a busy future as they start to plan on bringing back the second most loved part of flying – yes – eating !!! I’m sure that as passengers start to return, masks and certain procedures will still have to be adhered to, but passengers can only fly if they have a negative test OR better still, prof of being vaccinated. Food and drink was limited in order to reduce contact between crew and passengers during the last 12 months.
Thanks for reading
Regards
PPTmk
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